~/talk

An Engineer's Guide to a Good Night's Sleep

Talkat DevOpsDays London 2019 · 2019-09-26..09-27· [career-development]
slides:none on file

Describes concrete operational practices used at FT and Skyscanner: migrated services onto Kubernetes to meet a 15-minute RTO, built active‑active US/UK stacks across ~180 microservices, use Kafka peaking at 2 million msgs/sec, implement automatic rollback in CI/CD, synthetic requests and structured event logs for probing production, idempotent processing, health/liveness probes, consumer restart-before-alert logic, chaos experiments and a Jenkins republish job so systems can limp to the next day instead of waking engineers at 3am.

AI-written summary · about

  1. 0:00Intro
  2. 2:19"You need a mature operations team to manage lots of services, which are being redeployed regularly" Martin Fowler
  3. 2:53Empowered teams means the team also control the support
  4. 5:18Engineer's mindset
  5. 6:26Enable teams to own their own support models
  6. 7:52The team triages issues during the day
  7. 11:05Can our deployment times help this?
  8. 11:59Get your deployment system do automatic rollbacks
  9. 15:58Applications need to cope with change
  10. 20:52Automate failure recovery where possible
  11. 21:03Understand what your customers really care about
  12. 21:59You want to be the first to know about a critical failure
  13. 27:05Monolith to microservice timeline
  14. 27:17When can we release the chaos monkeys?
  15. 27:51Manual simulation of outages work too
  16. 28:57Multi region automatic system failovers
  17. 29:46Manual intervention should be simple
  18. 31:20At 3am just get the system to limp into office hours
  19. 31:52Break things and practice everything
  20. 32:35Understand what your customers care about?
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