Using Coaching Skills to Grow Compassion, Empathy and Kindness in DevOps
summary
Claims that basic coaching skills can be learned and scaled across teams using the GROW model (Goal Reality Options Will) developed by Sir John Whitmore, Graham Alexander and Alan Fine, with a practical method: run a coaching dojo of groups of three (coach, player, observer), 15 minute coaching slots and rotation. Focused skills are listening, asking open questions, building trust. Repeated practice produces observable increases in compassion, empathy and kindness and a virtuous cycle of better collaboration.
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