Hearing and Being Heard - Getting the Entire Team to Speak
summary
Research by Anita Woolley (2007–08) finds group performance ties to three factors not individual IQ: social sensitivity (measured by the Reading the Mind in the Eyes test), balanced conversational turn‑taking, and proportion of women. Practical fixes that work: keep teams to about five or six ICs, run silent sorting (3 minutes, no talking) to surface disputed items, add non-anonymous cards in retros so people self‑nudge to contribute, and use a safe word like the jellyfish rule to stop tangents.
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chapters (8)
- 0:00Introduction and motivation
- 1:28Does it matter research
- 6:02What can we do strategies
- 9:56Cheating with meeting formats
- 13:27Outside influences and culture
- 15:33Jellyfish rule and mentorship
- 17:19Cognitive diversity and pairing
- 18:44Q&A and closing
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