Patton, Gandhi & Driving DevOps Adoption
summary
Claims a repeatable system for accelerating DevOps adoption by mapping circle of Patton vs circle of Gandhi and switching leadership modes (aggressive short bursts vs persistent gentle pressure) based on who implicitly trusts you. Presents conversational tools: assume good intentions, empathy, seven-message repetition, collegial decision rules. Shows results at autotrader.com/Cox Automotive: moved from waterfall to Agile, replaced search, ad platform, service bus, gateway, web stack and CRM over ~3 years — largely successful, with canary infrastructure work ongoing.
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chapters (8)
- 0:00Introduction
- 3:18DevOps beyond tech
- 8:40The Jerk Paradox
- 12:11Gandhi vs Patton leadership
- 17:14Case studies
- 23:21Competence vs likability
- 27:11Positive intent in consensus
- 31:07Practical adoption strategies








