DOES14 - Shakeel Sorathia - Ticketmaster

on YouTube ↗31m

" summary

Claimed goal to shrink delivery from six weeks toward six minutes, achieved replatforming with M4 and Kickstart then virtualization, a homegrown config system (Rubik/spy), an internal cloud, SRE and tier‑one ops and developers pushing to prod. Results: 51% of services deployed by developers, 109 deployments in September, 490 tier‑one alerts handled by tier one, TMplus resale grows ~30% in six months, supporting 17 ticketing systems, $16B annual transactions and >255M accounts.

AI-written summary · about

" chapters (5)

1. 0:00Start
2. 6:19Here's our story
3. 9:44Early Tactical Solutions
4. 19:01Employee Experience
5. 24:28Here's what we did...

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