DesignOps & Its Impact at Uber
summary
Four years of DesignOps growth at Uber move from hands-on tooling to org strategy: design tool and project-tracking rollouts, hiring and headcount plans, standardized onboarding, self-service UXR and content design office hours to cover work with fewer people. Team scales from 11 designers with one DPM to ~40 designers with two DPMs while org-wide headcount grows to six team ops, 12 product DPMs and four exec/strategy roles across five offices. Result: 80% of time shifts to leadership partnership and cross-team frameworks, enabling strategic impact.
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chapters (8)
- 0:00Introduction
- 3:07DesignOps' team growth at Uber
- 5:05Presentation's agenda
- 6:16Tactical vs. strategic focus
- 7:54DesignOps statement at Uber
- 8:25Framing factors for DesignOps
- 28:17Increasing DPM's impact
- 31:17Supporting DPM trajectories
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