Using technology to respond to changing consumer behaviours
summary
Tesco Technology rebuilds legacy systems into in‑house microservices and platform teams, running 15,000 tills with edge compute and local services so checkouts work offline, serving 1.3 billion API requests/day and doing 562 risk checks/sec for fraud and account locks. Micro‑fulfilment and robotics boost pick rates from ~160 items/hour to about 1,900 picks/hour, fleet software raises efficiency to 94% van utilization, 30‑minute delivery covers ~27% of the UK, drones and automation cut waste by millions of items.
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chapters (7)
- 0:00Start
- 6:04Technology Principles.
- 7:21Tesco Retail Platform.
- 11:58Loss Prevention.
- 14:31Customer experience Fulfilment and delivery
- 17:40Final Mile Vehicle Optimisation. 5,500 Vans 150,000 orders
- 26:01Summary
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