What the heck is Platform-as-a-Product? - How product thinking drives your platform maturity
summary
Argues that mature platforms require treating the platform as a product using the CNCF Platform Engineering Maturity Model, not just renaming ops roles; recommends mapping current maturity, defining a good enough target per dimension, and prioritizing adoption as the key KPI. Uses product tools: personas, jobs‑to‑be‑done, the HEART framework, user story mapping and a product Journey value map to surface opportunities, then iterate with MVPs. Cites Gartner’s 80% by 2026 projection and uses dashboard metrics (zero cost‑dashboard views vs 1,000 ops clicks) to prove what works.
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chapters (6)
- 0:00Platform engineering hype
- 4:21Maturity model assessment
- 10:18Principles of product thinking
- 17:21Mapping user journeys
- 23:27Delivery and iteration
- 28:44Q&A and final thoughts
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