Platform as a Product: Mindset, milestones, metrics
summary
Argues platforms must behave like software products with roadmaps, customers and ROI, not just tooling; teams measure time to value and adoption rate, track support tickets and Slack requests dropping as success signals, and instrument showback/chargeback for TCO. Practical builds include an MVP IDP, golden paths and faster onboarding via Codespaces; pilots use GitHub Copilot agents via GitHub Actions to cut developer-hours vs hiring, and MTTR and migration counts drive funding decisions.
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chapters (8)
- 0:00Introductions and context
- 2:36Platform as a product
- 7:10Product management mindset
- 9:21Measuring success
- 14:17Navigating mindset shifts
- 20:12Lessons and advice
- 25:28Audience Q&A on ROI
- 34:28Future of platform engineering
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