Fast Track to World-Class Service
summary
Concrete rules to get world-class service: every team member is cross-functional so anyone can pick up any task; always give a numeric estimate instead of excuses; break work into half-dayable tasks and split until they fit; welcome change and run frequent 5-day design sprints and short experiments using one shared workstation to ramp teams in two days; require four-eyes code review, stop the line on bugs and fix immediately, automate CI/CD and aim to deploy at least once per day (large teams ship 100+ times daily).
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chapters (24)
- 0:00Intro
- 0:28About Saulius
- 1:09Agile Scrum
- 3:00Every Team Member
- 4:35What we should do
- 6:21Estimate past procedure
- 8:09Planning session
- 9:52Changes are welcome
- 11:13Use more programming
- 12:42Desire Squid
- 14:13Ice Principle
- 16:56Security
- 19:03British Airways
- 20:44How to avoid security
- 23:51Testing
- 26:23Fixing
- 28:40Technical Depth
- 29:52Bugs
- 30:54Automation
- 32:59Automated Deployment
- 35:31Involve Stakeholders
- 36:16Find the Way Involved
- 37:56Company Culture
- 43:49Permission
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