Transforming Financial Services with Generative AI
summary
Credicorp describes building Retrieval‑Augmented Generation (RAG) systems for knowledge search, hyper‑personalized marketing that uses image retrieval+image‑to‑image generation rather than raw text‑to‑image, and a speech‑analytics pipeline that processes thousands of audios with a fine‑tuned model under one billion parameters (sub‑1B model) to produce structured insights. Over 100 initiatives exist with 22 in production, an internal agent/performance stack and speech solution that runs roughly 25x cheaper than providers and is actively reused across businesses.
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chapters (13)
- 0:00Introduction
- 1:06Credit Corp’s AI strategy
- 3:14AI adoption in finance
- 5:46Taker, shaper, maker models
- 8:16AI guardrails in finance
- 10:23AI use cases and challenges
- 13:13Henia system
- 14:20Speech analytics in medicine
- 16:08Content generation and segmentation
- 18:59Image generation pipelines
- 19:20Agent performance management
- 22:32Generative AI trends 2025
- 25:05Q&A
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