SEQ Usability Testing
summary
Atlassian integrates accessibility into SEQ usability testing by recruiting an 50 person panel, running 549 tasks across Jira and Confluence, and measuring Single Ease Question scores against a 5.5 industry baseline. Automated checks use Accessibility Insights to remove critical blockers before sessions. Findings include one Jira “customize fields” task with an Ally score of zero and non-it score 2.4, Confluence editor basic tasks reaching 100% completion after 2020 fixes, and a workflow where Accessibility QA reproduces and triages bugs to engineering.
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chapters (13)
- 0:00Introduction and speakers
- 1:50SEQ and usability testing
- 6:13Ally Initiative launch
- 8:01JIRA onboarding findings
- 12:46Confluence editor success story
- 13:09Key accessibility initiatives
- 14:12Inclusive research process
- 19:03Participant feedback and adjustments
- 20:09Including accessibility in reports
- 25:02Accessibility workshops and design reviews
- 28:53Collaboration with Accessibility QA
- 31:55Effective communication of findings
- 33:01Q&A session begins
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