Accessibility Quality Assurance: Concept Reply's Approach to Inclusive Experiences
summary
Concept Reply’s Accessibility Quality Assurance approach combines automated tests, manual checks and testing with real users to find and fix digital accessibility barriers for websites, mobile apps and PDFs. The method uses experts plus technologies including generative AI, regular audits and ongoing training to ensure legal compliance and create inclusive digital experiences as a business advantage.
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chapters (13)
- 0:00Event introduction
- 1:26Speaker introductions
- 3:55Digital accessibility as quality
- 6:02Digital barriers and solutions
- 8:53Accessibility evaluation methodology
- 11:20Testing process phases
- 15:52Tools and resources used
- 19:22AI in accessibility testing
- 24:12Conclusion and support offer
- 25:35Q&A
- 29:16Challenges in automated and AI testing
- 34:15Automation framework and final Q&A
- 41:02Closing and certificate








