~/talk

Why your API portal is so bad and what you can do about it

Talkat APIdays Helsinki 2020 · on Tuesday, 2020-06-02· [developer-experience, documentation]
links:none on file
slides:none on file

Claims that most portals show extremely low external signups and often only internal or contractor logins, onboarding can take over a week, and developer-targeted APIs should let a dev be productive in 5–10 minutes. Fixes: replace developer-only UX with a customer-first marketplace (product catalog, subscription pricing, videos), integrate SSO/CRM and invoicing, support team/org keys and contract-specific documentation, and invite developers after paperwork. A vendor-agnostic portal built on OpenAPI hooks is in early adopter testing with three customers.

AI-written summary · about

  1. 0:00Intro
  2. 2:18Why your API portal is so bad
  3. 6:35Who is your customer
  4. 16:17What can we do
  5. 20:56Wrap up
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