Apidays Virtual Helsinki - Patricia Lara, Hartmann Group
summary
Hartmann deploys 7,000 sensor boxes in hospitals to track stock and trigger automatic replenishment, cutting a supply-chain process that costs about $100 per order where 60% of orders were manual. The implementation fronts identity through an API fronting CIAM with OAuth/MFA and federation so external users self‑register while approvals and role assignment stay controlled; outcome: lower processing cost, better forecasts, and continuity of service during COVID.
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chapters (8)
- 0:00Introduction
- 2:27Hartmann Group digital transformation
- 6:21Smart logistics with AI
- 9:13Quick wins vs long-term
- 10:59From IAM to CIAM
- 12:44Customer-focused identity solutions
- 15:34CRM and identity management
- 16:16Q&A
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