Apidays Virtual Helsinki - Maria Garcia Luengo, Amadeus
summary
Large travel company builds an open API program by forming a greenfield team (innovation + R&D), four-layer governance (program, platform, data, API governance board), and biweekly platform reviews. It proves value with a low‑risk MVP of read-only APIs (quick approvals), then expands to POST and core capabilities. Uses customer interviews and competitor analysis to create urgency, treats security and architecture as core risks, and reports APIs make up roughly one third of IT firms’ revenues.
AI-written summary · about
chapters (7)
- 0:00Introduction
- 4:15Why we should bet on this initiative
- 8:32Customer interviews and competitive analysis
- 11:17Program management and governance
- 16:25Risk management
- 19:49Conclusion
- 22:18QA
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