Embracing adaptability - Agile for resilience
summary
Small business product turnaround sits at about 10 days but a disruption doubles that in 16 weeks and recovery to regain eight days takes 26 weeks. The response is concrete: run three scenarios (no office access, no managers, 50% staff loss), add remote server access within a week and switch to VoIP, track leading indicators, pair people to observe real practice, stage-gate experiments, flatten hierarchies and empower local decisions. Outcome: faster absorption during COVID and a new product that 80% of clients now buy and that makes ~10% of turnover.
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chapters (11)
- 0:00Adaptability and resilience intro
- 3:55Small businesses global impact
- 7:27Turnaround time crisis lessons
- 11:28Resilience agility antifragility
- 17:54Bottom-up resilience building
- 21:07Six resilient performance areas
- 24:17Flattening hierarchies for innovation
- 28:35Failure as learning tool
- 31:04Pandemic business adaptation
- 34:13Sustainability in resilience agility
- 37:05Q&A
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