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Successful digital transformation: Outcome-driven teams, reward and metrics

on YouTube 24m
Talkat XConf Thailand 2023 · on Friday, 2023-09-29· [engineering-leadership, career-development]

speakers

name:Vijay Iyer
links:none on file
name:Shyaamkumaar Krishnamoorthy
links:none on file

resources

video:https://youtu.be/_5ZbvhSmmqc
slides:none on file

summary

Organizations invest in digital transformation but 70% fail during scaling, and the core problem is people and culture not technology. Outcome-driven teams get a single measurable goal (example: boost top-up loan uptake from 25% uptake), map work to organizational objectives, and use four measurement attributes — four measurement attributes: customer satisfaction, business value, role skills, and change effort — to reward team outcomes over individual output, give empowerment to decide solutions, and scale through iterative feedback and change management.

AI-written summary · about

chapters (5)

  1. 0:00Digital transformation failures
  2. 3:42Outcome-driven teams
  3. 13:21Rewarding teams for outcomes
  4. 20:07Scaling change with feedback
  5. 23:15Summary

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