Technical writers or UX advocates
summary
Argument asserts that technical writers must become UX advocates and join product work early, not stay siloed. Concrete practices include cross-functional teams, use of instructional design techniques to shape flows, and adopting Kanban-style pull instead of push to surface docs needs. Evidence rests on years of practical experience and conference learnings rather than theory, with the payoff framed as helping users reach business goals instead of merely listing features.
AI-written summary · about
related talks
48mTurning UX Stakeholders Into UX Advocates
32mPairing with designers to create a seamless user experience
49mCo-creating with UX and Software
02mDesign thinking is in tech writing all along
34mUnderstanding UX (and UI) – a practitioner's perspective
34mWorking with User Experience to Maximize User Success
05mTurning cooperation into collaboration: A UX writing case history
08mUX Architecture