Onboarding or How to Train Your Champions of Tomorrow
summary
Built a centralized onboarding program called Petal Academy that rolls new hires through a three‑week path with day‑one hardware, assigned vetted mentors, recorded sessions plus transcripts, docs colocated in repos and a single source of truth (Notion/Confluence/SharePoint), and CI/CD/style‑guide hygiene. Results show 59 people onboarded in 2023, headcount growth of 260% since 2020, and reduced turnover over 50% alongside much higher satisfaction scores, proving the approach scales.
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chapters (12)
- 0:00Introduction to onboarding
- 1:53What is onboarding
- 3:19Benefits of great onboarding
- 5:06Our onboarding journey at Pedal
- 8:57Where to start improving
- 10:21Common onboarding weak points
- 12:04Quick wins for momentum
- 14:32High-effort improvements
- 17:47Reducing context and complexity
- 18:48Fixing process inefficiencies
- 20:14Tailoring to your organization
- 22:22Key takeaways and conclusion
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