How To Translate Your UX Skills To An Interfaceless World
summary
Claim: conventional UX principles map to voice with tweaks; agency work shows it. Design artifacts: system maps, flowcharts and focus‑group prototypes for an Alexa skill for facility bill pay, plus localization experiments across markets and two years of Google-style training data. Concrete patterns: Apple TV purchase confirmation flow and Life Alert–style voice commands, error states and confirmations, offline fallbacks and GPS/context checks. Outcomes: tested failures, measured task completion and reduced handoffs to support.
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chapters (9)
- 0:00Start
- 0:59What Do We Mean by Interfaces
- 8:18Constraints
- 10:49Defined Context
- 11:04Real-World Example
- 20:14Focusing on Feedback
- 22:24Injecting Commodity
- 25:45The Fail States
- 26:44Overall Recap
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