VOICE Summit 2019 | VED Talks | Micah Hollingworth | July 24

on YouTube ↗09m

" summary

A voice skill that sells Broadway tickets by connecting a chat-style UX to Amazon Pay integration and real-time TellerCharge API inventory searches. Claims: Broadway grosses $1.4B and 1.4M attendees (3x with touring), 33% of adults use voice (75% growth), typical hold window is 5–10 minutes so checkout must be instant. Built with Broadway AI and Satisfy Labs, it lets users browse, hold for seven minutes and complete purchase with Amazon Pay; it is in certification and launches later this summer.

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" chapters (6)

1. 0:00Start
2. 0:17Broadway Is Having A Moment
3. 3:52Our Approach
4. 4:15Skill Description
5. 6:35Purchasing Tickets
6. 7:25Purchase Complete

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