Working for Clients vs Working for Yourself
summary
A product designer built HelloTime, a capacity‑planning tool for agencies, and presents five key lessons: clients are often your worst customer, prioritize exiting Figma and shipping a minimal viable product instead of perfecting designs, conduct continuous (not episodic) user research, take ownership rather than blaming others, and treat marketing as central. HelloTime remains in beta while reshaping team workflows by releasing minimal features to production and using Slack, Figma, and daily user interviews to validate quickly.
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chapters (9)
- 0:00Consultant to entrepreneur
- 1:31Building Hello Time
- 4:00Your worst client
- 5:46Theory to design
- 8:34Pragmatic user research
- 10:45Taking responsibility
- 12:11Marketing as core
- 13:37Fun relationships
- 14:41Hello Time & Q&A
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