Eight Attributes of an Intuitive UI
summary
Defines intuitive UI as users understanding an interaction without memorization, experimentation, documentation, or training and gives eight actionable attributes: discoverability, clear affordance, comprehensible labels, responsive feedback, predictability, efficiency, forgiveness, and explorability. Uses concrete failures (clickable Mac version number; unlabeled security toggles; WordPress plugin’s hidden deactivate action; remote control swapping channel/volume) and a pass/fail grading workflow (if interaction is crucial it must be fully intuitive) plus levels from sensible to trainable.
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chapters (22)
- 0:00Intro
- 0:27Intuitive Uls communicate well
- 1:13A bold claim
- 1:45Everybody wants an intuitive UI
- 2:34Some popular definitions
- 4:19The dictionary definition is useless
- 4:35My definition
- 5:54Why do you care?
- 6:58Are you going to read the manual?
- 7:27The definition is a good start
- 7:38EIGHT STEPS TO AN INTUITIVE UN
- 11:24Intuitive UI is consistent
- 15:21The Design of Everyday Things
- 20:45Common unintuitive UI
- 21:23Games and puzzles are unintuitive
- 21:53An intuitive Where's Waldo?
- 22:49Levels of intuitiveness
- 24:25What about "single trial learning"?
- 26:20A process for making design decisions
- 28:29Fixing a top call generator
- 28:57What won't work
- 30:12If you remember only 5 things...
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