~/talk

Principles for managing product quality

on YouTube 17m
Talkat The Lead Developer New York 2019 · on Tuesday, 2019-04-30· [devops-and-delivery]

speaker

name:Kwame Thomison
links:none on file

resources

video:https://youtu.be/yardmiCPpxg
slides:none on file

summary

Claims systems thinking gives the highest leverage for lasting quality, and backs it with concrete examples: a small tool for predicting system behavior built on loopy used to map feedback loops, a Facebook homepage case where fixes like docs tooling and t‑shirts reduce regressions, and retro tactics like five whys that reveal cultural root causes. Examples include a bounded query fix, the growth‑and‑underinvestment pattern, and “fixes that fail,” and outcomes show measurable, lasting improvement rather than vague theory.

AI-written summary · about

chapters (12)

  1. 0:00Introduction
  2. 1:22Understand systems
  3. 2:32Use systems
  4. 2:46Systems thinking
  5. 3:58Four types of thinking
  6. 4:49Event oriented thinking
  7. 8:00Systems oriented thinking
  8. 8:47Growth and under investment
  9. 10:25Quality
  10. 13:45Systems Patterns
  11. 14:26Shifting the Burden
  12. 15:26Conclusion

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