We're All in This Together
summary
Argues that reducing handoffs and friction requires concrete practices not platitudes: educate, define, compromise. Recommends embedding QA on dev teams, writing a test plan during scoping, running a weekly “good bad and ugly” release review, capturing rejection-rate data for tickets, and rewarding overtime work. Claims these steps cultivate sympathy across managers engineers and support, cites the heuristic QA is 30% skill and 70% psychology, and shows that scoping tests earlier prevents repeated fence‑throws and rework.
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chapters (9)
- 0:00Intro
- 0:58All Too Common Scenario
- 2:02DevOps Theme
- 2:35Were All in This Together
- 8:45Cultivating Sympathy
- 15:40Cultivating Responsibility
- 17:30NonFunctional Requirements
- 19:32Dealing with Defensive People
- 24:04One More Question
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