How Can You Align Your #Testing KPIs to Business KPIs
summary
A real-world case shows an open-source omni-channel automation platform that raises test coverage 300%, automates 80% of test data generation and pushes automation from ~15% to >90%, producing a 96% first-pass automation rate, reducing automation maintenance to 4.6% of release effort and cutting testing cost from a projected $9.5M to $1.3M. Outcomes include a 12% quarter-on-quarter revenue lift, an 11% increase in online orders and a 60% drop in support utilization.
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chapters (5)
- 0:00Introduction and talk overview
- 3:19Case study introduction
- 6:48Key business outcomes achieved
- 12:54ROI framework for testing
- 17:56Summary and closing remarks
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