Essential Metrics for the Quality Assurance
summary
Lists the exact metrics and how to use them: a QA dashboard with real‑time automated pulls for burndown, committed versus completed, and team velocity; bug metrics by origin and environment plus RCA steps; process metrics like test case count, test coverage and regression trend; budget and test bed/license needs; mean time to resolve (MTTR) for customer issues; and automation coverage percentage plus defects found by automation as validation. Emphasizes trends over absolutes and warns against using metrics to grade individuals or compare different teams.
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chapters (8)
- 0:00Introduction and background
- 1:03What are metrics and why needed
- 3:32Effective metrics and agile context
- 5:40Project metrics for teams
- 7:06Process and performance metrics
- 8:51Bug metrics and RCA importance
- 10:19Automation metrics value
- 11:27Key takeaways and conclusions
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