"How to Start a QA Department"
summary
Built QA twice from one hire to a team, first using spreadsheets then adopting PractiTest integration with defect tracker to organize test cases; recommends starting with spreadsheets if budget blocks a tool and only adding tools that add measurable value. Hiring mixes vary: one org goes straight to full‑time then contractors, another starts with contractors and scales to FTEs. Set alternate weekly team and one-on-one meetings and document repeatable artifacts like per‑project test plans and defect workflow.
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