The Business Value of Quality
summary
Argues that quality becomes a business enabler by moving left into requirements and pairing product analysis with testing, showing a microservice customer‑data feature where contract tests reduce cross‑service error cases, the team targets one business‑relevant failure mode instead of all, ships a thin feature with high reach, learns from the live MVP and delivers a sustainable second iteration, using an 80 percent resource heuristic to balance speed and robustness.
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chapters (12)
- 0:00Start
- 0:46Product Manager
- 5:42What Is Value
- 6:09Commercial Value
- 6:49Customer Value
- 7:14Future Value
- 8:15Product Life Cycle
- 11:34How Much Defects Costs
- 25:13Kickoff
- 31:20Conclusion
- 31:46Product Lifecycle
- 33:16Takeaways
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