Mikko Paloheimo: QA Skills ❤️ Competence Development
summary
OP Financial Group builds an internal learning platform, OP Software Academy, runs a QA learning tower since 2020 and uses a 70-20-10 model so employees do 10% study time during work hours; the org runs ~4 million automated tests monthly across ~1,000 apps and supports ~200 test engineers. Courses start with LinkedIn Learning plus weekly mentor-led groups, scale to three parallel cohorts, add an AI Guild and mandatory training for Mayu, MS365 Co‑pilot and GitHub Copilot, and measurably reduces silos while increasing hands‑on automation and performance skills.
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chapters (10)
- 0:00QA skills intro
- 2:40OP QA ecosystem context
- 7:44Professionals stay professional?
- 11:48OP Software Academy
- 14:20Building QA learning tower
- 21:54Key learnings in training
- 28:44Quality culture benefits
- 31:35AI in QA engineering
- 36:18Summary and call to action
- 38:13Q&A
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