Lina Zubyte: Escaping the Trap of Infinite Testing and the Superiority Complex of a QA
summary
QA practice shifts from perfection to value: use analytics and field visits to prove which bugs matter, not bug counts. DHIS2—an open source health system used in 100+ countries reveals concrete tradeoffs: IE11 still 20% of traffic, offline sync that spares a three hour hard‑drive upload trip, and real users who click upload seven times. Run workshops to align mission, prune backlogs (hundreds of bugs hide value), apply the SHAD‑EFIGS mnemonic for focused exploratory sessions, and treat testing as risk management.
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chapters (17)
- 0:00Perfectionism in QA
- 1:11From Lithuania to global QA
- 2:15Perfectionist trap in QA
- 3:59Questioning bug value
- 5:43Data humbled QA assumptions
- 6:47We’re not customers
- 8:34DHS2 product quality view
- 11:23Tradeoffs in quality decisions
- 13:54QA in healthcare risk
- 15:42Learning from Ghana Ethiopia
- 18:55Why offline mode matters
- 21:45User behavior stigmas
- 23:32Edge cases daily reality
- 25:14Testing with SHEDA mnemonic
- 26:42Key reminders for QAs
- 30:40Does the bug matter?
- 31:02Q&A
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