~/talk

The Advantages of Building Your AI Stack In house

on YouTube 19m
Talkat Techsylvania 2018 · 2018-06-09..06-12· [machine-learning, ai-assisted-development]

speaker

name:Micha Breakstone
links:none on file

resources

video:https://youtu.be/lVaRJ7VY8T0
slides:none on file

summary

Chorus.ai builds its own stack: real-time conversation cloud pushes to Salesforce, voice activity detection moved from GMM to deep nets, universal background models for speaker separation, and per-customer acoustic and language adaptation. The in-house ASR achieves 20% better word error rate than off-the-shelf engines, recovers industry names, restores punctuation via prosody-aware sequence models, discovers unknown topics with a novel algorithm, and surfaces patterns (top reps use more collaborative, empathic vocabulary).

AI-written summary · about

chapters (4)

  1. 0:00Introduction
  2. 1:33Why build AI in-house
  3. 9:09Chorus AI use case
  4. 18:36Q&A and wrap-up

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