Reinventing Customer Experience with Voice and Generative AI
summary
Demonstrates a proprietary voice bot and in‑house generative AI that claim emotive scoring, real‑time monitoring and CRM summaries, deployed with private cloud or SaaS and integrations (Facebook, WhatsApp, TikTok). Offers numbers: 80% increase in customer loyalty, 35x seller outreach for an e‑commerce client with 1 million micro‑sellers, 15 million customers reached and 50% product conversion for a fintech, and a bank case that shows a 91% reduction in call time (eight hours to 45 minutes). Llanagues and patents noted.
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chapters (10)
- 0:00Introduction and opening
- 1:56Market trends in customer experience
- 4:24About WH AI and its technology
- 7:51Voice AI demo with Dyson
- 13:53Real-time insights and analytics
- 16:26Case study e-commerce platform
- 19:37Case study fintech provider
- 21:47Case study regional bank
- 24:58WH AI’s value proposition
- 26:10Q&A and closing
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