A psychologist's thoughts on psychological safety
summary
Psychology warns that most popular advice on psychological safety is unqualified and often wrong and points to concrete checks and techniques: prefer observation over surveys, watch for interpersonal bids for connection and reliably turn towards bids (successful couples do so about 86% of the time) remember under stress people miss 50% of bids so apologize if you missed one use we language, measure speaking-time balance as a proxy, and vet trainers by credentials.
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chapters (17)
- 0:00Introduction
- 1:06Definitions of psychological safety
- 2:30Misinformation on psychological safety
- 4:16Neuroscience explanations
- 7:49Origins of psychological safety
- 14:55Psychological safety through bids
- 26:37Takeaways on bids
- 29:31Q&A
- 32:00Psychological safety in remote teams
- 33:53Remote relationships best practices
- 35:17Missed bids responses
- 36:43Speaker background
- 38:12Recommended books
- 39:15Psychological safety and mic time
- 41:28Superficial leadership training
- 43:10Unsafe team members
- 44:36Closing remarks
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