Deming's wisdom for Staff+ Engineers
summary
Looks at Deming’s System of Profound Knowledge applied to Staff+ roles with concrete links to practice: shift‑left changes at Westpac NZ (automation, earlier testing, cross‑team training), SRE specifics like SLIs SLOs error budgets and monitoring, and developer productivity using DORA/DevX metrics and measuring developer experience. Covers statistical tools (PDSA/PDCA, control charts), historical claim of teaching “many hundreds” of Japanese managers, and operational examples like provisioning the Google SRE course on Coursera for hires. Practical, example‑driven, and implementation focused.
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chapters (6)
- 0:00Introduction to speaker
- 1:32Defining staff engineering
- 4:34Introducing W. Edwards Deming
- 9:35Deming's core philosophies
- 11:44Applying principles to work
- 19:10Reflections and conclusion
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