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Beyond Single-Cloud SRE

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Demonstration shows an Azure SRE Agent and Hawkeye (Newbird) collaborating across an Azure frontend and AWS backend: a ServiceNow incident triggers parallel investigations, Hawkeye identifies an AWS API Gateway fault while Azure finds an Azure resource error, and the agents post a combined RCA and automated mitigation back into the ServiceNow discussion. Agents communicate over an API, use LLM hypothesis scoring, run LLM-based intent tests and golden end-to-end suites, and persist context in ServiceNow shared memory and GitHub for repeatable fixes.

AI-written summary · about

  1. 0:00Introduction and Welcome
  2. 0:21Challenges in Multi-Cloud SRE
  3. 2:09Vision for AI Agents Collaboration
  4. 3:19Azure SRE Agent Overview
  5. 5:04New Bird SRE Agent Introduction
  6. 8:07Live Demo of Agent Collaboration
  7. 12:44Technical Insights and Architecture
  8. 17:59Shared Memory and Context Retention
  9. 21:53Declarative Agent Configuration
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