SRE Engagement Model Transition in Building and Expanding SRE Team

on YouTube ↗18m

" summary

SRE engagement model evolves from Launch, Specialization, Expansion to support a 400‑person org and 20 teams by building JDEP on Google Cloud with GKE, Google managed service mesh, Terraform and Kubernetes manifests, GitHub Runner CR/CD, Datadog and PagerDuty. Embedded SREs shift into two teams — a Chef COE that fixes cross‑org problems (150+ issues solved in six months) and Diplomats that execute SRE for services — then into SRE promotion using a 30‑checkpoint maturity assessment and gamedays to scale to 14 services with 8 diplomats.

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" chapters (11)

1. 0:00JCB and NTT Data partnership
2. 2:33Digital transformation challenges
3. 6:24Launching SRE at JCB
4. 7:07SRE engagement model evolution
5. 8:10Phase 1: Embedded SRE model
6. 9:14Phase 2: Sheriff and Diplomat teams
7. 11:47Phase 3: SRE promotion model
8. 13:12SRE promotion standardization
9. 14:38SRE maturity assessment
10. 16:01Future reliability plans
11. 17:29SRE engagement model summary

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