The Future of above-the-line Tooling
summary
Claim: tooling that represents and coordinates human work above the line is currently sparse but expanding rapidly, while classic observability tools like top/htop, Nagios and IRC/Slack remain below the line or just repurpose chat. Concrete problems: intra-incident workload spikes make automation that requires interaction — called clumsy automation — harmful; pre/post tools (e.g., Jelly) help sense‑making but intra‑incident aiding is hard. A new class of lightweight, low‑attention AtL tools is emerging and vendors and builders are already experimenting.
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chapters (8)
- 0:00Introduction
- 2:19Abovetheline
- 5:13Tools
- 7:57Top
- 11:42Successful Tools
- 14:46Benefits
- 22:08Clumsy Automation
- 25:52Conclusion
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