~/talk

Story of Seeking Sustainable SRE

slides:none on file

SoundCloud has ~100 million users but only 100 engineers, so microservices outnumber people and Google-style SRE fails when copied directly. The company builds automation, runs Kubernetes and Prometheus for monitoring, removes a central SRE by making developers run their own services and be on-call, and uses a site-wide availability target and soft error budgets on dashboards. The result is fewer pages, more automation, and a workable trade-off between shipping and reliability.

AI-written summary · about

  1. 0:00Start
  2. 13:35Management support. • Nuclear option: Return the pager.
  3. 18:08Minimal size of a dedicated SRE team: 8. • Feasible percentage of all engineers in SRE: 5%? 10%?
  4. 18:59Less than 50% ops work.
  5. 21:43SRE is what happens when you ask a software engineer to design an operations team.
  6. 24:40Error budgets?
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