~/talk

Doing Things the Hard Way

Talkat SREcon18 Asia/Australia · 2018-06-06..06-08· [engineering-leadership]
slides:none on file

Company grows from ~25 to ~215 people and engineers from 8 to 60, and three concrete failure modes emerge: splitting product and infra early breaks the feedback loop (fix: move to a mono repo, improve docs, coach devs, never give one person sole pager ownership), chasing shiny hard problems leads to underinvested observability, and an “everything” rewrite — a custom container/orchestration stack built then discarded — wastes effort versus focused work on reliable deployments; a built 10–15 second failover automator proves lower ROI than better metrics and monitoring.

AI-written summary · about

  1. 0:00Introduction
  2. 1:52Talk biases
  3. 2:36Early division of product and infra
  4. 7:53Distracted by hard problems
  5. 14:36The everything project
  6. 18:50Common themes and conclusion
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