Ch. 5: Closing
summary
Keynote announces more breakout sessions across marketing, service and sales with practical, hands‑on content; Marc Benioff is releasing his fourth book in October with proceeds to nonprofits and a pre-order available; Salesforce is taking the tour to London Tokyo Sydney and promises a return conference May 4–6 next year; a surprise meet-and-greet with Gwen Stefani is awarded via a golden ticket hidden under a seat.
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