Lessons in Product Leadership
summary
Five clear leadership rules backed by examples: trust your accumulated skills and pick what you won’t compromise; act as the cross-functional leader who decommissioned features on a Zappos VIP product after surveys showed customers only cared about next-business-day delivery; learn the details by shadowing and running A/B tests; own failures — a One Kings Lane replatform caused a week in July site went down almost every day and then improved after data-driven fixes; build a personal board for advice.
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chapters (7)
- 0:00Intro
- 0:38Quick Facts
- 2:29Lessons
- 6:34Knowing your stuff
- 9:27Owning your failures
- 13:02Ask for help
- 15:14Summary
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