Evolving Quality Through A Culture Of Learning
summary
Argues that a company-wide learning program yields measurable gains: year‑over‑year employee satisfaction rises, internal promotions increase, and productivity improves through peer help and fewer silos. Describes concrete practices — 12 monthly workshops a year (one full 8‑hour day), bench training with mentors, free bootcamps that attract over 200 bootcamp applicants, and curated courses like WebdriverIO on Test Automation University. Shows deliverables: QualityWatch (AI‑derived test cases) that links user stories to test runs and works alongside WebdriverIO and Slack reporters.
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chapters (26)
- 0:00Intro
- 0:24Julia Pottinger Head of Training and Development Quality Works
- 2:01Agenda
- 2:32What is a Culture of Learning
- 3:02Learning Culture Benefits
- 21:21Identify current Learning Culture
- 23:58Get Leadership Buy-li
- 25:182.1 Train the Trainer
- 27:512.1.1 Those who train wel
- 29:042.2 Create Great Materiar
- 30:10Get Team Buy-In
- 31:223.1 Types of Learners
- 33:013.1.1 What Type of Learner are you?
- 35:283.2 Gathering Information
- 37:193.3 Personalized Learning Patris
- 37:593.3.1 SMART GOALS
- 39:38Plan how to implement
- 42:154.1 Trainings
- 46:374.1.2 Activities
- 46:524.1.3 Training Availability
- 47:054.1.4 After Trainings
- 47:244.2 Experiment
- 48:47Build Safety and Trust
- 49:58Get Feedback
- 51:04How Learning Culture impacts Quality
- 51:46Overall - Joy and Fullfillment
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