Keynote: Partnered Leadership
summary
Ticketmaster reports 565 million tickets sold across 37 countries, $25 billion gross transaction value, and heavy use of Kubernetes, Terraform, Prometheus, GitLab, Nodejs and Python while contributing a tech maturity model and an ALB Ingress Controller for Kubernetes. The core claim is that splitting leadership into complementary roles (general manager, product lead, tech lead, program lead) preserves singular accountability while sharing responsibilities. Concrete examples: architect + people manager to win buy‑in, visionary + planner to break work into milestones, perfectionist engineer + fast delivery lead to ship iterative MVPs.
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chapters (12)
- 0:00Start
- 0:39ABOUT TICKETMASTER
- 1:24We power unforgettable moments of joy!
- 1:41TICKETMASTER & OPEN SOURCE
- 3:29BEST LEADER EVER
- 5:27DEVELOPING UNICORNS LEADERS
- 10:05DEFINE ACCOUNTABILITY FOR EACH LEADER
- 11:02EXAMPLE
- 12:22WHEN THIS WORKS WELL
- 12:44ALTERNATIVES
- 13:01SUCCESSFUL PARTNERSHIPS
- 14:21BENEFITS OF PARTNERED LEADERSHIP
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