Enforcing Your Code of Conduct: Effective Incident Response
summary
Provides concrete steps: a checklisted incident flow from intake through follow up, templates for private reporting and public acknowledgement, and an actual response team cadence with duty rosters and record storage. Mentions specific tools and resources like use Dropbox for records, refer to Crash Override for online abuse, and escalation rules including call 9-1-1 when in doubt. Describes proportional actions (temporary removal, review, public statement cadence) and building an online resource center and training so the process works in practice.
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chapters (27)
- 0:00Intro
- 0:25Content Warning
- 2:24A Code of Conduct
- 2:43Start with your values
- 3:25Specify what behaviors are inappropriate
- 3:58Actions we may choose to take
- 4:28Behaviors that are appropriate
- 4:46The scope of the policy
- 5:32Reporting guidelines
- 6:11Use an existing Code of Conduct
- 6:47Tell your community what this is for
- 7:35The response team
- 8:08Represent the people you're trying to include
- 8:53Covering big events
- 10:42An example report
- 11:51You control who participates
- 13:48Safety First
- 14:29Trauma and triggers
- 15:39Impact assessment
- 16:06Analyzing risk
- 17:05Gather resources
- 17:49Resolve the situation
- 18:54Follow up with the people who were affected
- 19:55Reduce the threat of retaliation
- 20:33Following up with the reporter from our event
- 21:07Time to regroup
- 22:07How to use this template
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