Cultivating production excellence
summary
Covers organizational and technical practices for running complex distributed systems in production, including giving all team members responsibility for production, collaborating to achieve observability, using service level objectives (SLOs) to measure systems, and prioritizing improvements via risk analysis.
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chapters (7)
- 0:00Start
- 0:05Learn from the past. Reward your future self.
- 0:15Outages don't repeat, but they rhyme.
- 0:41Quantify risks by frequency & impact.
- 1:18Which risks are most significant?
- 1:32Address risks that threaten the SLO.
- 2:09Make the business case to fix them.
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