NorDevCon2020 - Day 2 - Part 3 - Jon Skeet
summary
Argues kindness in tech breaks into three actionable parts: empathy, valuing others, global impact. Gives concrete practices — label nitpicks in code reviews, ask for tests instead of “this won’t work”, write design docs with ISO dates and an explicit audience field — and measures tradeoffs (half hour improving a question pays off after hundreds of readers, so prefer a minimal complete verifiable example). Implements user-friendly touches like a save log to desktop button for a drumkit tool, prioritizes documentation in user studies, and warns to practice self-kindness to avoid burnout.
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chapters (6)
- 0:00Introduction and credentials
- 3:02Defining kindness beyond politeness
- 13:58Kindness in tech teams
- 21:54Communication and soft skills
- 29:39External kindness in tech
- 35:23Self-kindness and balance
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