From Gin & Tonics at 4 to delivery at pace
summary
A focused 10‑person team (three external consultants plus seven engineers, QA, UX and a junior product owner) tackles the IELTS booking flow that originally required 16–20 clicks, streamlines steps, rebuilds the date picker and delivers a microservice for a single customer record. Change runs through three 90-day iterations using Scrum, pairing and Mirror, pushes toward bi-weekly deployments and CI/CD, and yields faster fixes, visible wins (100 attendees at a show‑and‑tell), higher stakeholder engagement and sustained delivery velocity.
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chapters (12)
- 0:00Start
- 2:52We connect the best of the UK with the world and the best of the world with the UK
- 4:49And I couldn't help myself...
- 5:36The bad
- 10:15Affect change by example and osmosis
- 11:07Prepare for a movement
- 25:10Form & storm, learn
- 26:44Norm, challenge
- 27:53Perform, branch out
- 31:31How do you scale?
- 33:07In a nutshell - principles
- 34:53Thank you Questions?
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