'Is Everything Working Fine Now?' Observability of a Mobile App
summary
The talk explains why manual "open and click around" checks are inadequate for mobile app reliability and describes Tinkoff Bank’s observability setup for its flagship mobile banking app (over 10 million daily users). It covers which metrics they monitor, effective observability practices for mobile clients, and how those practices are applied in their monitoring pipeline.
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chapters (12)
- 0:00Introduction
- 5:24What is observability
- 12:26Why data matters
- 18:06Crashes and parsing errors
- 21:35Network request monitoring
- 24:08Logging in mobile banking
- 26:55App closure metrics
- 28:19Postmortem as tool
- 32:54Immersive alerts and on-call
- 36:48Promoting practices
- 40:47Start small
- 42:33Q&A
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